Electronic Payment Sign Up Instructions
To sign up for the Owner Portal access and / or Auto Payment, please follow the instructions.
- To create an account for Owner Portal access follow steps 1-6.
- If you want to sign up the Auto Payment of your Association dues, also complete steps 7-12 below.
Click on the Red button above "OWNER PORTAL LOGIN" THEN FOLLOW THESE STEPS:
1) On the Log-in screen, immediately to the right of "Don't have an account?" click on Sign up
2) Enter your email address (this will be your username), your name & phone number
3) Then enter the last four numeric digits for your Association account, if you don't have your account number, email our office at CPAHOA@gmail.com - be sure to include your name and the property address with the request.
4) Click sign up button
5) Go to your email account used and find the account finalization email from "donotreply@rentmanager.com", Click the finalize link in the email and complete the requested information
6) You will create and confirm your Password, then click verify. Your account is now created! Proceed to Step 7) below if you would like to enable your automatic payments.
TO ENROLL IN AUTOMATIC PAYMENTS, ALL YOU NEED TO DO IS:
7) Once logged in go to the upper right corner and click on your name (this contained within the black band at the top right, instead of your name it could also look like a gear circle on tablets and smartphones), then select & click on "Payment Settings - Saved Payment Info & AutoPay"
8) Select & click on "Add", then enter your bank account** payment information
Please note Association ACH Payments will appear on your bank statement as either: "Assoc-WEB PMTS " or "PYLAssoc-WEB PMTS "
9) Click to put a checkmark on the small box to the left of “Enable your automatic payment”
10) Select recurring payment type (consider choosing the Payment Type "Total Balance Due")
11) After reading, click to put a checkmark on the small box to the left of - Please be advised disclaimer notice about fraud, chargebacks, returned payments and payment methods.
12) Click on “Save” to complete and verify your settings were saved as expected before closing out of the WEBACCESS portal.
**Only Electronic ACH-Checking or Savings payments are free of charge, (however, they remain subject to your Association’s fee for returned payments). NOTE: Please DON'T USE CREDIT or DEBIT CARDS as there are additional transaction costs applied to you when you pay with a Credit & Debit card.
You may email us at CpaHoa@gmail.com to confirm the settings we see after your done with your set up.
In the future you may also use the smartphone App to log into WEBACCESS, simply search and install rmResident (by LCS, aka On-The-Go resident resources). You will need the company code: luck
If you have any questions about your WEBACCESS account or if you have more than one property with the Associations we service, please contact our office at cpahoa@gmail.com or (916)780-7700.
To Send Payments** By Mail:
[Your Associations Name]
c/o Lucksinger
P.O. Box 1190
Roseville CA, 95678
**Please ensure you include your account number in your check memo field and ensure you mail your payments in advance of the due date on the 1st.
Copyright © 2019 Lucksinger Accountancy, P.C. - All Rights Reserved.